Privacy Policy

Effective Date: February 08, 2025

Last Updated: February 08, 2025

At Qd Balance ("we," "our," or "us"), operated by Women's Balance e-Clinic LLC, we prioritize the privacy and security of our users. This Privacy Policy outlines our practices for collecting, using, storing, and protecting your information when you use our fitness and wellness application.

1. Information Collection and Use

1.1 Authentication Information

We offer three authentication methods:

• Google Sign-in
• Apple Sign-in
• Email authentication

This information is used solely for account authentication and is securely stored in Firebase.

1.2 Profile Information

We collect:

• Name
• Email address
• Date of birth
• Age
• Profile images (selected from your device's photo library with your permission)
• Banner images (selected from your device's photo library with your permission)
• Weight
• Height

This information is stored securely in Firebase and AWS S3, used exclusively for profile functionality within the app.

1.3 Health and Fitness Data

We collect the following data that you manually enter:

• BMI calculations
• BMR measurements
• Body fat percentages
• Steps count
• Sleep tracking
• Water intake
• Calories burned
• Exercise history

This data is stored securely and used solely for providing you with health insights and tracking functionality.

1.4 Nutrition Information

We process:

• Calorie consumption data from external APIs
• Protein, carbohydrate, and fat measurements
• Recipe search history
• Nutrient analysis

1.5 Social Features Data

We collect:

• Posts and comments
• Likes and follows
• Private messages
• User connections

We purely use this data for App functionality and do not share with anyone else.

1.6 AI-Powered Health Consultations

For our hormone imbalance Q&A feature, we utilize artificial intelligence (AI) services to provide informational responses:

• Questions you ask about hormonal health
• Your health-related queries and concerns
• Interaction data with AI responses

AI Service Provider: Our hormone-related Q&A feature is powered by third-party AI services. When you ask health questions, your queries are processed by AI systems to generate informational responses. This data is handled according to our service providers' privacy policies.

Important Medical Disclaimer: The AI-powered responses are for informational purposes only and should not be considered as medical advice, diagnosis, or treatment recommendations. Always consult with qualified healthcare professionals for medical concerns. We are not responsible for any decisions made based on AI-generated responses.

1.7 Premium Fitness Content Data

For premium subscribers who access our fitness video content through our partnership with Fitness On Demand:

• Video viewing history and progress
• Workout completion status
• Playback position and preferences
• Content interaction data

Third-Party Service Provider: Our premium fitness content is provided through Fitness On Demand, LLC ("FOD"). When you access premium video content, certain usage data is shared with FOD in accordance with our licensing agreement.

2. Data Storage and Security

We implement robust security measures to protect your data:

• All data is encrypted during transmission and storage
• User data is stored in Firebase and AWS S3
• Transactions are processed through secure AWS EC2 instances
• Regular security audits and updates are performed
• Access to user data is restricted to authorized personnel only

3. User Rights and Control

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Request information about data shared with third parties
• Choose your preferred language (English or Spanish)

4. Contact Information

For privacy-related questions or concerns, contact us at:

© 2025 Qd Balance by Women's Balance e-Clinic LLC. All rights reserved.